Random CallOperated by Ganesham Digital Service
Delivery & Shipping Policy
Last updated: 8 October 2026 · 12 September 2026
1. Nature of Products
Random Call sells and delivers digital products and services only. These include VIP / premium access and in-app entertainment coins (used mainly for search filters and related premium entertainment features) on the Random Call website and mobile applications. We do not sell physical goods. Payment confirmation may be facilitated by partners such as PhonePe.
2. No Physical Shipping
Because all products are digital, there is no physical shipping, courier delivery, or postal dispatch. No shipping charges apply.
3. Delivery Method & Timeframe
- Digital purchases are delivered electronically to the registered Random Call account used at checkout.
- Successful payments are typically credited instantly or within a few minutes after payment confirmation by our payment partner (including CCAvenue where applicable) or app-store billing.
- In rare cases of payment-gateway or network delay, delivery may take up to 24–48 hours. If credits are missing after that, contact support with your order/payment reference.
4. Delivery Confirmation
Delivery is considered complete when coins or VIP status appears in your in-app account (Profile → Wallet / VIP). Coins stay inside the app for entertainment use only and are not shipped, transferred, or paid out outside Random Call.
5. Failed or Incomplete Delivery
If payment is successful but digital content is not delivered, we will investigate using transaction IDs from the payment gateway or store receipt and complete delivery or process a refund as per our Refund & Cancellation Policy.
6. Service Availability
Access to delivered digital features requires a valid Random Call account, supported device/browser, and compliance with our Terms of Service. Temporary outages may delay access but do not cancel a completed digital delivery once credited.
7. Contact
Delivery questions: kamalsingh.chaudhary@gmail.com, +91 96105 52555, or Contact Us.